What we don’t want to become… ever…
is Real Networks.
If you run a company that cares about customers (as I do), you’d do well to give yourself 5 minutes to read this skewering of Real Networks.
I’m 100% sure we’re nothing like it – but it pays to see how the other side lives if we want to make sure we maintain the excellent internal culture and customer loyalty we’ve built up so far.
PS This link came via GMSV which is the only tech news you need to get in your inbox each day – brilliantly written, regular, to the point and covers all the bases. I’m a big believer that all developers, whatever they do or wherever they work, should be ‘across’ the whole tech industry as much as possible (hint: if you ever come for an interview at Atlassian, be ready to tell me about your tech industry). This is a good way to do it with minimum fuss (and get a laugh too) – subscribe to the GMSV newsletter.